Privacy Policy

2. Legal Basis for Data Processing

We process personal data under the following legal bases established by GDPR:

• Consent (Art. 6(1)(a) GDPR): When you voluntarily submit forms, opt-in to marketing communications, or accept non-essential cookies.
• Performance of a Contract (Art. 6(1)(b) GDPR): When processing is necessary to prepare, enter into, or execute consulting, coaching, or training service contracts with you.
• Legitimate Interests (Art. 6(1)(f) GDPR): When processing is necessary to secure our website, analyze aggregate user patterns, and improve our services, provided your rights do not override these interests.

3. Data We Collect

We only collect personal information required to deliver high-quality strategic consulting, executive coaching, and diagnostic training services:

• Contact Information: First and last name, corporate email address, phone number, company name, and job title.
• Operational and Inquiry Details: Information voluntarily provided in contact and scheduling forms.
• Diagnostic Data: Anonymized or pseudonymized metrics compiled via certified training and assessment platforms (such as FutureFit™, Soundwave, or Roadmap Pro®) in accordance with specific client agreements.
• Technical Data: IP address, browser type, device information, operating system, and browsing activity collected automatically via essential cookies.

4. Data Retention

We store personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact details submitted via forms are kept for up to 2 years after last contact, unless a client contract requires a different duration or you request erasure earlier.

5. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): Request deletion of your personal data when it is no longer needed or if you withdraw consent.
• Right to Restrict Processing: Request that we limit the processing of your data under certain conditions.
• Right to Data Portability: Request transmission of your data to another controller in a structured, machine-readable format.
• Right to Object: Object to processing of your data based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
• Right to Lodge a Complaint: Lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.

To exercise any of these rights, please contact us at info@profesa.biz. We will respond within 30 days.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. Cookies are small text files stored on your device. We categorize them as follows:

• Essential Cookies: Necessary for the website to function securely and correctly. These cannot be disabled.
• Analytical/Performance Cookies: Used to understand how visitors interact with our website in an anonymized format. These require your active opt-in.

You can manage your cookie preferences at any time via the cookie consent banner at the bottom of the page, or by modifying your browser settings to reject cookies.

7. International Data Transfers

Since we operate globally, some personal data may be transferred, stored, or processed in countries outside the European Economic Area (EEA), including Ecuador. For such transfers, we implement appropriate safeguards (such as European Commission approved Standard Contractual Clauses) to ensure your data remains protected to the same high standards required in the EEA.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at: info@profesa.biz.